Hilton Garden Inn Davos

Nice hotel, superb breakfast.

Whilst the hotel met our expectations and the location and bus shuttle was fantastic, what let the hotel down was the service at dinner. My advice would be to ask staff to repeat your order. We ate dinner at the hotel restaurant on 3 evenings. The first was great, the second evening we did not get exactly what we ordered, 2 portions of rice instead of fries and on our final evening I did not get my order at all, also our wine did not arrive. No one noticed that my husband and daughter had received their food and I was sat with a place setting but no food. It was impossible to try to get staffs attention. When I finally managed to speak to staff I was told the waitress had ‘forgotten’ to put my order through. Whilst I appreciate mistakes happen, how did no one notice I had no food whilst my family were eating? The manager came over and apologised and a meal arrived long after my family had finished eating, the wine did not appear at all. The restaurant really needs to up its game in terms of service as this is not acceptable and did spoil the last evening of my holiday.

The bus stops very close to the hotel. The building is located on the main street of the city, and very close to the train station Dorf. Clean structure and a nice SPA area. The staff was very nice and welcoming. Nice room with big and comfortable bed

Friendly staff Breakfast Location

The hotel is at a super convenient location, in between the 2 main ski areas, Parsenn and Jakobshorn. The bus that passes every couple of minutes in front take you to both in less than 5 minutes. Room was decent sized, with very comfy bed. I was surprised with the wellness facilities, a good surprise - nice sauna, showers, quiet room. Staff was super friendly and helpful.